Managed IT Services Melbourne

We are experts in data & network management, IT infrastructure management, backup and disaster recovery, communication systems, and security management.

Intellect IT provides end-to-end managed IT services tailored to Melbourne businesses. With over 20 years of experience, our Expert Care approach ensures your systems run smoothly, securely, and cost-effectively. We combine cutting-edge technology with personalized support to deliver solutions that match your business needs.

Expert Care Plans for Business Uptime & Cost Savings with Managed IT Services Melbourne

Managed & Professional Services

You might call it Managed Services, we call it Expert Care. Intellect IT Provide End-to-End Solutions and Support to Improve Uptime and Reduce Costs.

Comprehensive Business IT Support for Melbourne Companies

Data Storage Solutions Melbourne

Secure and scale your data infrastructure with our flexible storage solutions combining on-site, off-site, and cloud technologies. We help Melbourne businesses optimise storage performance, ensure data accessibility, and maintain compliance while reducing costs and complexity.

Business Continuity Planning Melbourne

Prepare your business for the unexpected with comprehensive continuity and disaster recovery planning. Our proven strategies ensure rapid system restoration, data protection, and minimal downtime, so your Melbourne business stays resilient in the face of disruptions, cyber incidents, or natural disasters.

Cybersecurity Services

Protect your business from evolving cyber threats with our comprehensive security management. Our proactive approach includes threat detection, prevention, and response systems to keep your data and networks secure, giving you peace of mind in today's digital landscape.

Network Solutions Melbourne

Build a fast, secure, and scalable network infrastructure designed for modern Melbourne businesses. From LAN/WAN setup to wireless optimisation, our solutions ensure seamless connectivity across all your locations and devices.

Unified Communications Solutions Melbourne

Connect your team and clients seamlessly with our unified communications solutions designed for Melbourne businesses. From VoIP phone systems to video conferencing and collaboration platforms, we deliver reliable, integrated communication tools that boost productivity and support flexible work environments.

Cloud Computing Melbourne

Transform your business with our cloud computing solutions designed specifically for Melbourne organisations. We help you leverage the commercial value of the cloud to improve flexibility, scalability, and remote work capabilities while maintaining optimal performance and security.

IT Support and Help Desk Services Melbourne

Get fast, reliable IT support whenever you need it with our responsive help desk services. Whether on-site or remote, our Managed IT Services Melbourne experts resolve issues quickly to minimise downtime and keep your team productive.

Professional Managed IT Services Melbourne

Access strategic IT consulting and project-based professional services to align technology with your business goals. From system upgrades to digital transformation, our experts deliver custom solutions with precision and care.

Our Expert Care Plans provide IT Solutions for your business

If you are embarking on a new service, upgrading your network, or rolling out new computers, communication systems or mobile devices, Intellect IT can manage it all for you with our Managed IT Services Melbourne.

Our ExpertCare Managed Services include the latest technology for your business and an extensive range of IT solutions.

Expert Care Plan

Take all of the uncertainty out of managing your IT environment and allow us to manage it for a fixed monthly price.

The Intellect IT team combines the expertise of a highly experienced group of IT and communications professionals.

Our Team

To provide the right people to support your business, the Intellect IT team combines the expertise of a highly experienced group of IT and communications professionals.

Intellect IT Customer Reviews - 5‑Star Managed IT Services in Melbourne

Intellect IT

4.9Out of 5 stars

Overall rating out of 68 Google reviews

John Carnie
a week ago

I highly recommend Intellect IT. If you are looking for a firm that is prompt, professional, courteous and - a rarity in this day and age - genuinely friendly and easy to deal with, Intellect IT should be your go-to.

Kane Mills
2 months ago

The service that Rob and the team at Intellect IT provide is exceptional and we are very grateful to partner with them.

Georgia Lipman
2 months ago

The team at Intellect IT have provided us with amazing service. They are a pleasure to partner with.

Jason Hooker
2 months ago

Intellect IT have been a consistent and high quality support for the IT side of our business. They are communicative, prompt, and always effective at resolving any tech issues we experience. Highly recommend.

Nathan Martina
2 months ago

Fiona Polkinghorne
2 months ago

Great Service, friendly and efficient

Moy Lim
6 months ago

Amazing service, they were quick and efficient. My issues were resolved quickly and professionally. I highly recommend Intellect IT. Thank you Team for a great service. 🙂

Gemma Moran
6 months ago

I appreciate the team at Intellect IT. They're always quick to action our support tickets and resolve our issues. Ryan & Robert are great support with great customer service. As frustrating as it can be when my laptop has an issue it's good to know they'll step in and resolve the issue. Recently, Ryan has helped me directly with resolving my PC issues and he's the best - really appreciate him and all his help!

Geoffrey Ball
a year ago

Intellect IT administer our IT service. Requests are handled in a timely and efficient manner. The job ticket system works seamlessly with good communications updating status and next steps. Great work team and thank you.

Michelle adey
a year ago

All of the Staff at Intellect IT are amazing, they are very understanding and always willing to help. They are reliable and will always follow up with you to make sure your problem is solved. I would recommend them to any potential clients.

Nick Altmann
a year ago

Intellect IT has been great to work with. They respond quickly, know their stuff, and the team is always polite and easygoing. So far they have been a solid and reliable choice for IT support.

Graham Berlin
a year ago

We’ve had legacy IT issues with our system which have been recurring repeatedly. We changed IT service providers a few months ago and chose Intellect Information Technology. They have resolved all issues within hours of lodgement, including testing whether the fixes have occurred prior to closing it out. That’s rare!! Thank you Intellect IT 🙂 *****

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Frequently Asked Questions

FAQs

What does Managed IT Services Melbourne include?

Our Expert Care plans include proactive monitoring, maintenance, security management, technical support, and strategic IT planning – all for a predictable monthly fee.

How quickly do you respond to IT issues?

We provide rapid response to critical issues with service level agreements tailored to your business needs, minimizing downtime and disruption.

Do you support hybrid and remote work environments?

Yes, we specialize in creating secure, efficient IT environments that support flexible work arrangements for Melbourne businesses.

What is Intellect IT?

Intellect IT is a Melbourne-based Managed Service Provider (MSP) specialising in end-to-end Managed IT Services Melbourne for small and medium-sized businesses (SMBs). The company prides itself on its “Expert Care” approach, delivering proactive, managed IT services that improve system uptime and reduce operational costs. With deep expertise in data and network management, IT infrastructure, backup and disaster recovery, communication systems, and security management, Intellect IT provides tailored technology solutions designed for business-specific needs.

How long has Intellect IT been in business?

Intellect IT has been a trusted provider of IT support, advice, and service for nearly 25 years, having been established in 2003. This extensive experience has allowed the company to refine its processes and build a reputation for delivering excellence in IT management.

Is Intellect IT a Melbourne-based company?

Yes, Intellect IT is proudly Melbourne-based, with its office located at Level 2/343 Little Collins Street, Melbourne, VIC 3000. This local presence enables the company to offer timely on-site support and foster strong, collaborative relationships with its clients across the region.

Who leads Intellect IT?

Intellect IT is led by a team of industry veterans, including Stephen Allan, Roy Salterberg, and Max Soulimanakov, who bring decades of collective experience in IT and communications. Their leadership ensures that the company maintains a strategic, client-focused approach to solving complex IT challenges.

What services does Intellect IT offer?

Intellect IT provides a comprehensive range of managed and professional IT services tailored for SMBs in Melbourne. Key offerings include:

Managed & Professional Services (Expert Care): Proactive 24/7 monitoring, maintenance, and support for IT infrastructure.
Cloud Computing: Solutions leveraging platforms like Microsoft Azure to reduce hardware risk and enhance scalability.
Cybersecurity: Implementation of secure networks using Fortinet and other industry-leading tools to defend against cyber threats.
Business Continuity & Disaster Recovery: Comprehensive backup policies, monitoring, and restore testing to ensure rapid recovery.
Data Storage Solutions: On-site, off-site, and cloud-based storage advice and implementation.
Network Solutions: Design and management of wired, wireless, and wide area networks (WANs).
Unified Communications: Integration of Microsoft Teams, VoIP, and IP PBX systems for seamless collaboration.
IT Support & Help Desk: 24/7 remote and on-site technical support for end-users.

These services are delivered through both short-term projects and ongoing managed service plans