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Intellect
IT Support

When you need it most, the skilled team from Intellect IT is there for you

Intellect IT Support

Expert Care

Welcome to Intellect IT Expert Care support portal, please navigate using the following links.

Remote Support

When requested by our staff to provide remote access to your system, click the appropriate icon for the operating system you are running - Microsoft Windows or Mac iOS.

Intellect IT support are your expert on-call IT team

Intellect IT Support - Client Support Portal

One of the ways we share and collaborate with our clients on service tickets, projects and key information is via our Client portal, where our clients can:
•  Submit customer service requests
•  Add Ticket and Project attachments and notes
•  Track the status of your Service Tickets and Project Tasks
•  Setup and manage login accounts for your colleagues to our Client Access Portal
•  View reports, estimated hours, project costs and invoices

Login to the Client Support Portal

Microsoft Cloud Services Portal

Intellect IT, as a Microsoft Cloud Service Provider, offers our clients seamless ways to provision and manage Microsoft cloud software services, including Office 365 and Azure.
•  Place orders and manage subscriptions (real time)
•  View activities about users, actions and events relating to your Microsoft cloud services
•  Report on sign in events that were found to be anomalous
•  Use your Office 365 account that has Admin privileges

Login to the Cloud Services Portal
Positive: Professionalism, Responsiveness

"I have worked with Intellect IT for the past 18 months and for the first time in my long career, with confidence, I can strongly recommend this brilliant company to anyone. They have understood my needs, been responsive and knowledgeable. There are plenty of companies that claim to excellent. Intellect actually is..."

★★★★★

Kevin Ellis

Catholic Education Office | Sale Diocese
<p style="font-style: normal;">Kevin Ellis</p>
Positive: Professionalism, Responsiveness

"We have been using Intellect IT as our preferred IT consultants for over 10 years we would not even think of going anywhere else there advice / support is amazing highly recommend..."

★★★★★

Roger Wicks

HydroChem
<p style="font-style: normal;">Roger Wicks</p>

Positive: Professionalism, Responsiveness

"Been working along side Intellect IT for over 6 years now. Find they're service friendly, very responsive and Professional at all times..."

★★★★★

Margaret Austin

Australian Institute of Mining & Metallurgy
<p style="font-style: normal;">Margaret Austin</p>
Positive: Professionalism, Responsiveness

"Intellect IT have partnered with Mertons since our inception nearly 15 years ago. Although they provide outsourced IT support they feel very much a part of our team. We highly recommend them..."

★★★★★

Mark Licciardo

Mertons Corporate Services
<p style="font-style: normal;">Mark Licciardo</p>
Positive: Professionalism, Quality, Value, Responsiveness

"I have been using the services of Intellect IT for many years and could not recommend them highly enough for their excellence in technical capability and ability to provide the services we need rather than just what they choose to offer. They are A1..."

★★★★★

John Hearn

CFO Risk Management Essentials
<p style="font-style: normal;">John Hearn</p>
Positive: Professionalism, Responsiveness

"I have worked with Intellect IT for the past 18 months and for the first time in my long career, with confidence, I can strongly recommend this brilliant company to anyone. They have understood my needs, been responsive and knowledgeable. There are plenty of companies that claim to excellent. Intellect actually is..."

★★★★★

Olga Paley

Intellect IT Client
Positive: Professionalism, Responsiveness

"Intellect IT is a great organization to work with, they managed to resolve a couple of puzzling IT issues we had before. They are well experienced , educated and professional. I highly recommend this firm if you are looking for reliable and knowledgeable IT support."

★★★★★

Asanka Samarasinghe

Information Technology Manager at Qanstruct
<p style="font-style: normal;">Asanka Samarasinghe</p>
Positive: Professionalism, Responsiveness

"Our company has been using Intellect IT to manage and protect our IT infrastructure for many years. I highly recommend this firm if you are looking for reliable and knowledgeable IT support."

★★★★★

Kathy Speakman

Catholic Education Office | Sale Diocese
<p style="font-style: normal;">Kathy Speakman</p>

Melbourne-based. Experienced.
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